We try to mail out orders at least once a week, but sometimes Patrick is on the road, traveling, or just plain busy with other business. We've never not mailed out orders to people, and we can always give you an update if you inquire - but rest assured, we have your order and we do our best to update you as they are filled, and give you tracking information if available.
All of our orders are shipped USPS and arrive fairly quickly worldwide. We will hold off shipping your order if it includes a pre-ordered item that isn't available yet. So if you want your stuff ASAP, place two separate orders when ordering pre-order merchandise. Make sense? Good.
If you ordered one of our fantastic hats or beanies, you're going to look awesome. But understand that all of our hats and beanies (and any other embroidered merchandise) is made to order - embroidered especially for you. So these items will ship seperately from your other items, and may arrive later (sometimes up to 4 weeks). Sorry for the delay, but quality takes time.